SpinzWin Online Casino Terms and Conditions

Welcome to SpinzWin Online Casino. These Terms and Conditions govern your use of our website, games, and all services we provide at https://casino.spinzwin.com/. By registering an account, accessing our platform, or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not accept these terms, please do not use our services. We encourage you to review this document carefully before proceeding.

1. About Us

At SpinzWin, we are operated by ProgressPlay Limited, a company incorporated under the laws of Malta. We hold a licence issued by the Malta Gaming Authority (MGA/B2C/231/2012) and are additionally regulated by the UK Gambling Commission (UKGC Licence No. 39335). Our SpinzWin Online Casino platform has been serving players since 2016, and we remain fully committed to delivering a safe, fair, and entertaining gambling experience across all our product verticals — including slots, live casino, sportsbook, bingo, and more.

2. Eligibility and Registration

Here at SpinzWin, we require all players to meet strict eligibility criteria before opening an account with us. You must confirm the following before registering:

You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You are not a resident of any country where we are prohibited from offering services, including Belgium, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Ireland, Israel, Italy, and Lithuania, among others.
You are registering for personal use only and not acting on behalf of any third party.
You have not previously been excluded or had an account suspended by us.
The information you provide during registration is accurate, truthful, and up to date.

We reserve the right to request identity verification documents at any point. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account.

3. Account Management

3.1 Single Account Policy

At SpinzWin Online Casino, we strictly enforce a one-account-per-player policy. If we detect duplicate accounts, we reserve the right to void all bonuses, close the additional accounts, and withhold any funds obtained through such activity.

3.2 Account Security

Our SpinzWin platform requires you to keep your login credentials confidential at all times. We are not responsible for any losses resulting from unauthorised access to your account caused by your failure to protect your username and password. Please notify us immediately via our customer support team if you suspect any security breach.

4. Deposits and Withdrawals

We offer a comprehensive range of payment methods to suit players in the UK and select non-UK markets. At SpinzWin, our accepted deposit options include Visa, Mastercard debit, PayPal, Apple Pay, PayViaPhone, Instant Bank Payment, Paysafecard, Payz, Neteller, Skrill, and Neosurf. For non-UK players, we also support cryptocurrency payments including BTC, ETH, USDC, TRX, and SOL.

Minimum Deposit: £10 (or JPY 1,000 / INR 1,000 where applicable)
Minimum Withdrawal: £5 for UK players; €20 for non-UK players
Withdrawal Fee: A fee of 1% applies, capped at £3 per withdrawal transaction
UK Withdrawal Processing: Up to 1 business day pending; transfer time 1–7 business days depending on method
Non-UK Withdrawal Processing: Up to 3 business days pending
Fastest Methods: Skrill, Neteller, and Instant Bank Payment — typically processed within 1 business day
Standard Methods: Cards and PayPal — typically 3 to 7 business days

We accept the following currencies: GBP, EUR, USD, CAD, NZD, JPY, and INR. Cryptocurrency is available for non-UK accounts only. We do not accept third-party payments, and any funds sent from an account not in your name will be returned.

5. Bonuses and Promotions

Our SpinzWin casino bonus programme is designed to reward both new and existing players. All bonuses and promotional offers made available on our platform are subject to specific terms attached to each individual offer. By claiming any bonus, you agree to the associated wagering requirements and conditions.

5.1 Welcome Bonus

We offer new players a welcome package of up to £1,000 plus Free Spins spread across five deposits. This includes 50 Free Spins on Starburst on your first deposit, a 25% match up to £200 on the second, 50% up to £200 on the third, 25% up to £600 on the fourth, and 50 Free Spins on Buffalo Blitz on the fifth deposit. A minimum deposit of £20 applies, and a 10x wagering requirement must be completed before withdrawing bonus winnings.

5.2 Sports Betting Bonuses

We also provide sportsbook-specific promotions. Our SpinzWin sports offers include a "Bet £10 Get £20 Free Bet" welcome offer, an ACCA Super Boost, and cashback on selected F1, Tour de France, and weekend sports events.

5.3 Ongoing Promotions

We regularly run promotions for existing players, including Mystery Box rewards, Midweek and Weekend Wheel of Spins, seasonal jackpot events, and our Rewards Store. Our loyalty programme features missions, levels, badges, and exclusive benefits that grow as you play.

6. Gameplay and Fair Play

Here at SpinzWin Online Casino, we offer 2,500+ games from leading providers including NetEnt, Microgaming, Play'n GO, Playtech, Nolimit City, Big Time Gaming, ELK Studios, Thunderkick, and NextGen. Our game library includes slots, blackjack, roulette, baccarat, video poker, bingo, jackpot games, live dealer tables, sportsbook, and eSports.

We use certified Random Number Generator (RNG) technology to ensure all game outcomes are entirely random and fair. We do not tolerate any form of cheating, collusion, or exploitation of software errors. Any player found to be engaging in unfair practices will have their account suspended immediately and any winnings voided.

7. Responsible Gambling

We are fully committed to promoting responsible gambling across our SpinzWin platform. We provide a range of tools to help you manage your play, including deposit limits, session time reminders, self-exclusion options, and reality checks. We urge any player who feels they may be experiencing difficulties with gambling to contact our support team or reach out to organisations such as GamCare or BeGambleAware.

8. Customer Support

Our SpinzWin Online Casino support team is available 24/7 via live chat, email, and contact form. You can reach us at customersupport@instantgamesupport.com. We provide support in English, Finnish, French, Japanese, and Spanish. We aim to respond to all email enquiries within 24 hours.

9. Intellectual Property

All content available on our platform — including but not limited to graphics, logos, game assets, text, and software — is the intellectual property of SpinzWin Online Casino or our third-party licensors. You may not reproduce, distribute, or otherwise exploit any of our content without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access to our platform, we do not guarantee that our services will be free from errors, outages, or interruptions. We shall not be held liable for any losses arising from technical failures, third-party service disruptions, or matters beyond our reasonable control.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Malta. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the Maltese courts. UK players may additionally be subject to regulations and dispute resolution procedures set out by the UK Gambling Commission.

12. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of significant changes by posting an updated version on our website. Continued use of our SpinzWin Online Casino services following any such changes constitutes your acceptance of the revised terms. We recommend that you check this page periodically to stay informed of any updates.

If you have any questions regarding these terms, please do not hesitate to contact our customer support team. We are here to help and committed to ensuring your experience on our platform is transparent, fair, and enjoyable.

Content updated: July 23, 2026